1. Craig Reynolds, “Boids: Background and Update,” at http://www.red3d.com/cwr/boids/.
2. Brenda Zimmerman, PhD., Curt Lindberg, and Paul Plsek, Edgeware: Insights from complexity science for health care leaders. Irving, TX: VHA Inc., 1998.
3. Institute of Medicine, To Err is Human: Building a Safer Health System, Linda T. Kohn, Janet M. Corrigan, and Molla S. Donaldson, eds., Washington, DC, National Academy Press, 2000.
4. Institute of Medicine, Crossing the Quality Chasm: A New Health System for the 21st Century, Committee on Quality of Health Care in America, Washington, DC, National Academy Press, 2001.
(Portions of this article appeared in substantially different form in Academic Clinical Practice, Summer, 2002.)