Service Line Design and Implementation
Establishing a service line is a major undertaking. But it doesn’t have to be daunting. The explosion of new treatment approaches and technology, the growing subspecialization of clinical disciplines, and intense competition among providers for patients and their piece of the patient’s care have led to an increasingly fragmented experience for patients and providers alike.
Service lines redress that fragmentation of care.
Our consultants have managed major change in healthcare organizations as physician leaders and healthcare executives. We have experience in bringing multiple disciplines together to agree on the blueprint for a service line that fits their specific culture and capabilities.
Our subject-matter experts have developed successful major service lines in cardiovascular, cancer, orthopedic, and pediatric care, as well as specialized small programs.
We have built models and benchmarks based on successful service lines from across the country. In our client engagements we combine that knowledge with hands-on experience, to help clients in:
- Service line strategy development
- Clinical program design
- Service line management models
- Leadership selection and development
- Systems and processes for delivering care
- Linkages within the institution and the community
- Clinical and business strategy
- Business models
We also provide communication and implementation strategies and leadership coaching to help you make the transition.